The Hassenpfeffers’ garage door opened partway, but then closed again before finishing. They needed to get their car inside fast. There was no convenient parking within walking distance.
Upon arrival, we checked the door hinges and tracks for jams, and looked for broken springs. Finding neither, we tried test-opening the door. We found that a tangle in one of the lift cables was catching the door and forcing it to close again. Reinstalling the lift cables solved the problem.
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* $29 service call - deducted from the service
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